Sony WH-1000XM5 Noise-Cancelling Wireless Headphones (Black)

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Escape the noise and elevate your audio experience with the Sony WH-1000XM5 wireless headphones. Industry-leading noise cancellation, superior sound quality, and exceptional comfort make these headphones perfect for any music lover.

 

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Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones

Product Description:


Sony WH-1000XM5 Wireless Industry Leading Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black

Specifications:


 

  • Industry-Leading Noise Cancellation:

    Two processors control 8 microphones for unprecedented noise cancellation, creating a truly immersive listening experience. Furthermore, with Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment, ensuring you’re never bothered by unwanted distractions.

    Magnificent Sound:

    Engineered to perfection with the new Integrated Processor V1, the WH-1000XM5 headphones deliver magnificent sound. Immerse yourself in rich, detailed audio that brings your music, movies, and games to life.

    Crystal Clear Hands-Free Calling:

    Crystal clear hands-free calling is within reach with 4 beamforming microphones, precise voice pickup, and advanced audio signal processing. Communicate effortlessly with friends, family, or colleagues, even in noisy environments.

    Long-lasting Battery Life:

    Stay powered throughout the day with a long-lasting battery life of up to 30 hours. Need a quick boost? A 3-minute charge provides 3 hours of playback, thanks to the convenient quick charging function.

    Unmatched Comfort and Convenience:

    • Ultra-comfortable, lightweight design with soft fit leather for unparalleled comfort during extended listening sessions.
    • Multipoint connection allows you to seamlessly switch between devices for effortless multi-tasking.
    • Redesigned case lets you carry your headphones effortlessly, offering superior portability.

    Intuitive Control at Your Fingertips:

    Enjoy intuitive touch control settings to pause, play, skip tracks, control volume, activate your voice assistant, and answer phone calls. For everyday convenience, the Speak-to-Chat and Quick Attention mode let you stop your music and allow ambient sound in with a simple gesture. Plus, with instant pause/play, your music automatically pauses when you take off the headphones and starts again when you put them back on.

    Key Features:

    • Industry-Leading Noise Cancellation with Auto NC Optimizer
    • Magnificent Sound Engineered with Integrated Processor V1
    • Crystal Clear Hands-Free Calling with 4 Beamforming Microphones
    • Up to 30-Hour Battery Life with Quick Charging
    • Unmatched Comfort and Convenience:
      • Ultra-comfortable, lightweight design with soft fit leather
      • Multipoint connection
      • Redesigned case for effortless portability
    • Intuitive Touch Control Settings
    • Speak-to-Chat and Quick Attention Mode
    • Instant Pause/Play

 

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones

 

 

 

Condition

Open box: An item in excellent condition. The item may be missing the original packaging or protective wrapping or may be in the original packaging but not sealed. The item includes original accessories. The item may be a factory second. See the seller’s listing for full details and description.

 

Specification: Sony WH-1000XM5 Noise-Cancelling Wireless Headphones (Black)

Weight 2 lbs
Dimensions 9 × 6 × 2 in

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Please be aware that a seller-specific return policy may take precedence over this general policy. We strongly advise buyers to verify the specific return policy of the seller before making any purchase.

Our refund and return policy allows for returns within 30 days from the date of delivery. After 30 days have passed, we regret to inform you that we are unable to offer a full refund or exchange.

To be eligible for a return, the item must be unused and in the same condition as when it was received. It must also be accompanied by the original packaging, if it was included at the time of sale. Please note that certain types of goods are exempt from being returned, including perishable goods (e.g., food, flowers), newspapers or magazines, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.

In addition, returns are not accepted for gift cards, downloadable software products, or select health and personal care items.

If you have ordered an item by mistake, please promptly contact the seller to discuss the possibility of a return. While we cannot guarantee that a return will be accepted in such cases, we encourage open communication with the seller to explore potential options.

If the seller shipped the wrong item, it is the responsibility of the seller to replace or return the item at no additional charge to the buyer. Please contact the seller directly to initiate the necessary steps for correcting the error.

To initiate a return, please contact the seller directly by sending a message through the platform to request a return authorization. Do not send the purchased item back to the manufacturer or seller unless you have received explicit return authorization.

In specific circumstances, partial refunds may be granted. For instance, if an item shows signs of use, is not in its original condition, is damaged, or is missing parts for reasons not attributed to the seller's error.

Upon receipt and inspection of your return, you will receive an email notifying you of the approval or rejection of your refund request. If approved, the refund will be processed, and the credited amount will be applied to your original method of payment or credit card within a certain number of days.

If you have not yet received a refund, please check your bank account and credit card company before contacting us, if necessary.

Sale items are generally non-refundable unless explicitly stated otherwise in the item description. We only replace items if they are defective or damaged. If you need to exchange the item for the same one, please contact the seller directly.

The buyer is responsible for covering the return shipping cost. If a refund is issued, the cost of return shipping will be deducted from the refund amount if the return label was provided by the seller.

To return your product, please ship it to the designated return address provided by the seller. Depending on your location, the time required for the exchanged product to reach you may vary. We strongly recommend using an insured shipping service for returning high-value items. Trackable return shipping is essential.

Please note that items purchased through an affiliate link on our website are subject to the terms and conditions of the affiliated merchant, not GetZella.com. We recommend reviewing the merchant's return policy before making a purchase.

For any inquiries regarding refunds and returns, please reach out to us using the contact form provided.

GetZella.com

PO BOX 334

River Grove, IL 60171

Cancellation / Return / Exchange Policy

At GetZella.com, we are committed to providing a seamless shopping experience and ensuring customer satisfaction. This return policy outlines the guidelines for returns and refunds for direct sellers on GetZella.com.

Please be aware that a seller-specific return policy may take precedence over this general policy. We strongly advise buyers to verify the specific return policy of the seller before making any purchase.

Our refund and return policy allows for returns within 30 days from the date of delivery. After 30 days have passed, we regret to inform you that we are unable to offer a full refund or exchange.

To be eligible for a return, the item must be unused and in the same condition as when it was received. It must also be accompanied by the original packaging, if it was included at the time of sale. Please note that certain types of goods are exempt from being returned, including perishable goods (e.g., food, flowers), newspapers or magazines, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.

In addition, returns are not accepted for gift cards, downloadable software products, or select health and personal care items.

If you have ordered an item by mistake, please promptly contact the seller to discuss the possibility of a return. While we cannot guarantee that a return will be accepted in such cases, we encourage open communication with the seller to explore potential options.

If the seller shipped the wrong item, it is the responsibility of the seller to replace or return the item at no additional charge to the buyer. Please contact the seller directly to initiate the necessary steps for correcting the error.

To initiate a return, please contact the seller directly by sending a message through the platform to request a return authorization. Do not send the purchased item back to the manufacturer or seller unless you have received explicit return authorization.

In specific circumstances, partial refunds may be granted. For instance, if an item shows signs of use, is not in its original condition, is damaged, or is missing parts for reasons not attributed to the seller's error.

Upon receipt and inspection of your return, you will receive an email notifying you of the approval or rejection of your refund request. If approved, the refund will be processed, and the credited amount will be applied to your original method of payment or credit card within a certain number of days.

If you have not yet received a refund, please check your bank account and credit card company before contacting us, if necessary.

Sale items are generally non-refundable unless explicitly stated otherwise in the item description. We only replace items if they are defective or damaged. If you need to exchange the item for the same one, please contact the seller directly.

The buyer is responsible for covering the return shipping cost. If a refund is issued, the cost of return shipping will be deducted from the refund amount if the return label was provided by the seller.

To return your product, please ship it to the designated return address provided by the seller. Depending on your location, the time required for the exchanged product to reach you may vary. We strongly recommend using an insured shipping service for returning high-value items. Trackable return shipping is essential.

Please note that items purchased through an affiliate link on our website are subject to the terms and conditions of the affiliated merchant, not GetZella.com. We recommend reviewing the merchant's return policy before making a purchase.

For any inquiries regarding refunds and returns, please reach out to us using the contact form provided.

GetZella.com

PO BOX 334

River Grove, IL 60171

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Sony WH-1000XM5 Noise-Cancelling Wireless Headphones (Black)
Sony WH-1000XM5 Noise-Cancelling Wireless Headphones (Black)

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